Ukrainian FACEIT players are facing a serious problem - unfair bans caused by power outages due to the destruction of energy infrastructure by Russian attacks. This prompted users t3zisswes and manka to develop an appeal to the FACEIT administration to change the policy of blocking accounts.
From now on, as part of efforts to reduce the negative impact on players who lose access to electricity as a result of hostilities, the Ukrainian community has proposed that the FACEIT administration reconsider cases where players are banned for "AFK/leaving" but are actually victims of hostilities. The text of the appeal, available on Pastebin, describes the details of the situation and calls for adjustments to the penalty system.
The public initiative has a simple algorithm of actions: users can copy the text from Pastebin and send it through the feedback form on the FACEIT website, which will allow the administration to respond quickly to fair requests.
The FACEIT administration has not yet commented on this initiative, but the activity of the Ukrainian community may contribute to changes in the platform's policy to adapt to the challenges of wartime and ensure greater fairness for players in difficult circumstances.
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