I haven’t got my jynxzi charm when I’m subbed and linked in R6

Double check that your Twitch and Ubisoft accounts are properly linked. Go to the Ubisoft Drops page and make sure you see your Twitch account listed there. If it’s not, unlink and relink it. That usually fixes it.

Did you sub during a Jynxzi charm drop campaign? The charm is only given out if you're subbed while the campaign is active. Subbing outside that window won’t trigger the drop.

Sometimes there's a delay — I got mine like 24 hours later. Make sure to restart both Ubisoft Connect and the game. Also check if you're logged into the right Ubisoft account (especially if you have multiple)

Try unlinking your Twitch and Ubisoft accounts, clear your browser cache, then relink and resub if needed. Also make sure your Twitch Prime sub actually went through — sometimes it bugs out and doesn’t count.

Go to the Ubisoft Support site and submit a ticket with a screenshot of your Twitch sub and the linked accounts. If everything's in order, they can manually grant the charm. Happened to me last drop.